Overview
Effective team management and proper access control are essential for construction projects. Structur makes it easy to add team members, assign roles, control permissions, and collaborate across your organization while maintaining security and data integrity.
This guide shows you how to invite users, configure roles, and manage team access in Structur.
Why Users Management Matters
Security and Control
Limit access to sensitive financial data
Prevent unauthorized changes
Protect client information
Efficient Collaboration
Everyone sees what they need to see
No information overload
Clear responsibilities and ownership
Accountability
Track who did what and when
Audit trail for all changes
Clear project assignments
Accessing User Management
To manage your team:
Click your profile picture in the top right
Select Settings
Click Users in the left sidebar
You'll see a list of all users in your organization.
Adding New Users
Invite a User
Click New User
Enter their first and last name
Enter their email address
Select their role (see roles below)
If you want user to have access to Structur, enable the option Assign a license seat to this user
Click Send Invite
The user will receive an email with instructions to create their account.
Assigning Users to Projects
Project-Level Assignments
When creating or editing a project:
Open the project
Go to Dashboard and then General
Add team members to specific roles:
Sales Rep
Estimator
Project Manager
Superintendent
Managing Existing Users
Edit User Information
Find the user in the user list
Click on their name or the three-dot icon
Update:
Hourly Rate
Save changes
Change User Role
Click on the user
Select Edit
Choose a new role from the dropdown
Save changes
Note: Role changes take effect immediately. The user's access updates right away.
Deactivate or Remove Users
To remove a team member:
Find the user in the list
Click the three-dot menu or edit
Select Deactivate User
Confirm the action
Important Considerations:
Deactivated users lose access but their data remains
Removing users may affect billing
Historical data (daily logs, tasks created) stays in the system
Consider deactivating instead of deleting for data integrity
Best Practices for Team Management
Access Control
Assign appropriate roles: Give users the minimum access needed for their job
Review permissions regularly: Audit access quarterly
Remove inactive users: Clean up accounts to manage costs and security
Document role changes: Keep notes on why permissions changed
Onboarding
Train new users: Ensure they understand their role and access
Provide role-specific guidance: Create quick reference guides
Start with limited access: Expand permissions as users prove competent
Assign a mentor: Pair new users with experienced team members
Security
Don't share login credentials: Each person gets their own account
Deactivate promptly: Remove access for departed employees immediately
Review admin access: Limit who has full admin rights
Monitor activity: Check last active dates regularly
Billing Implications
Most plans charge per user or per seat:
What Counts:
Joined users count toward your subscription
Upgrading seats may change your plan cost
Managing Costs:
Remove inactive users
Use view-only for external stakeholders
Right-size roles (don't make everyone admin)
Review user list monthly
Check your plan details for exact billing rules.
Troubleshooting Common Issues
User Didn't Receive Invitation
Solutions:
Check spam/junk folders
Verify email address is correct
Resend the invitation
Try alternate email address
User Sees Features They Shouldn't
Fix:
Review their role assignment
Change role if needed
Check project-specific permissions
Contact support if issues persist
Can't Change Someone's Role
Possible Reasons:
Only admins can change roles
Can't demote the last admin
Billing restrictions on plan
User is account owner
Common Questions
Q: How many users can I add?
It depends on your plan. Check Settings > Billing for your user limit.
Q: Can I have multiple admins?
Yes. You can assign the Admin role to multiple users.
Q: What happens to a user's data when they're removed?
Their historical data (logs, tasks, comments) remains in the system for audit purposes.
Q: Can users change their own role?
No. Only admins can change user roles.
Q: How do I transfer ownership of items?
Contact support for assistance with transferring project ownership or assignments.
Q: Can deactivated users be reactivated?
Yes. You can reactivate a deactivated user at any time.
Common Mistakes to Avoid
❌ Don't | ✅ Do |
Give everyone admin access "just in case" | Start with minimal permissions and expand as needed |
Leave former employees with active accounts | Deactivate users immediately when they leave |
Ignore the last active column | Review and clean up the user list quarterly |
Forget to assign users to specific projects | Assign clear project roles and responsibilities |
Share login credentials among team members | Ensure each person has their own account |
Skip training on role-specific features | Provide role-appropriate training and documentation |