š Overview
Community is Structur's built-in space for connecting with other general contractors and construction professionals who use the platform. It is where you can ask questions, share ideas, request features, read Structur updates, and have conversations with peers who understand the same challenges you face every day on the job.
Every Structur user has access to Community from the left sidebar. Posts are organized into categories so you can quickly find conversations that are relevant to your work -- whether that is estimating, project management, marketing, or general business topics. The Structur team also uses Community to share product updates and announcements directly with users.
Community is more than a support channel. It is a place to exchange knowledge with other contractors, surface ideas for how Structur can improve, and stay informed about what is coming to the platform. The more your team participates, the more valuable it becomes for everyone.
š Understanding Community
ā” What It Does
Community allows you and your team to:
Browse posts by category -- filter the feed to see only the topics relevant to you using the left panel category list
Create posts -- share questions, ideas, tips, or feedback with the full Structur user community
Write rich posts -- use the full rich text editor to format your post with headings, lists, images, links, code blocks, and more
Attach files -- upload supporting documents or images alongside your post
Like and comment -- engage with other users' posts to show support or add to the conversation
Add custom categories -- create your own category if none of the existing ones fit your topic
Stay updated -- read Structur Updates posts from the Structur team about new features and announcements
š When to Use It
Community is most valuable when you want to:
Ask a question that other experienced Structur users might be able to answer
Share a tip or workflow that has worked well for your company
Submit a feature idea and see if other users agree it would be valuable
Read about new features and updates from the Structur team
Connect with other contractors in the Structur network
š Step-by-Step Instructions
1. Open Community
Click Community in the left sidebar
The Community feed opens showing all recent posts. The left panel shows the category list and a search bar. The right panel shows the post feed.
2. Browse and Filter Posts
The left panel lists all available categories. Click any category to filter the feed: All Posts (every post across all categories), Admin/Bookkeeping, Estimating, General, Marketing, Networking, Project Management, Sales, and Structur Updates (official updates from the Structur team).
Use the Search bar at the top of the left panel to find posts by keyword.
3. Read a Post
Click any post title or Show more... link to open the full post and read all comments.
Each post in the feed shows: post title, category tag, author name and profile photo, time posted, post body preview, and Like and Comment counts at the bottom.
4. Like and Comment on a Post
To like a post: Click the Like button at the bottom of the post.
To comment on a post:
Click the Comment button at the bottom of the post
Type your comment in the comment field that appears
Submit your comment
5. Create a New Post
Click + New Post at the bottom of the left panel
The New Post modal opens
Enter a Post Title (required)
Select a Category from the dropdown (required)
Write your post in the Post Body field using the rich text editor
Add any Attachments by dropping files into the attachment zone or clicking to upload
Click Post to publish
The Post Body rich text toolbar includes: Bold, Italic, Underline, Strikethrough, Code, Ordered list, Unordered list, Image, Embed, H1, H2, H3, Font size, Left align, Right align, Justify, Blockquote, Code block, Link, and Embed frame.
6. Add a Custom Category
If none of the existing categories fit your post:
Click + New Post to open the New Post modal
Click into the Category dropdown
Scroll to the bottom of the category list
Type your new category name in the Enter New Category field
Click Add
Select your new category and continue writing your post
Note: Custom categories you create become available to all users in the Community category list.
ā Best Practices
Use specific, descriptive post titles -- a title like "How do you handle allowance reconciliation at project close?" gets more responses than "Question about allowances."
Choose the right category -- putting your post in the right category helps the right people find it and respond faster.
Use the rich text editor for longer posts -- headings and bullet points make detailed posts easier to read and get better engagement.
Check if a post already exists before creating a new one -- use the search bar to see if someone has already asked your question. You might find an answer immediately.
Like posts you find useful -- likes help surface the most valuable content for everyone in the community and show appreciation to the person who posted.
Follow Structur Updates for product news -- the Structur team posts new feature announcements and updates in the Structur Updates category. Check it regularly to stay current.
ā Common Questions
Q: Who can see my posts in Community?
A: All Structur users can see Community posts. Community is shared across all Structur accounts, not just your company. Keep that in mind when sharing company-specific details.
Q: Can I edit or delete a post after publishing it?
A: Click into your post to see available options for editing or deleting it.
Q: Can I create my own categories?
A: Yes. In the New Post modal, scroll to the bottom of the Category dropdown and use the Enter New Category field to add a new one. Custom categories become available to all Community users.
Q: Is Community moderated?
A: Yes. The Structur team monitors Community. Posts that violate community standards may be removed. Keep posts professional and constructive.
Q: Can I use Community to submit feature requests?
A: Yes. Community is a great place to share feature ideas and see how many other users agree. The Structur team reviews Community posts as part of the product feedback process.
Q: Can I search for a specific post?
A: Yes. Use the Search bar at the top of the left panel to search for posts by keyword across all categories.
ā ļø Common Mistakes to Avoid
ā Don't | ā Do |
Post a question without checking if it has been asked before | Search Community first -- your question may already be answered |
Use vague post titles | Write a specific, descriptive title so the right people find and respond to your post |
Post in the wrong category | Pick the category that best matches your topic so the right audience sees it |
Share sensitive company information publicly | Remember Community is visible to all Structur users across all companies |
Skip the Structur Updates category | Check it regularly to stay informed about new features and platform changes |